Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.Danilo.com

THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

All compliance will be internal documentation on how we handle data for ECommerce and other teams. The personnel access to this folder are members of the Active Directory ECommerce Security Group. The current members of this group are: Stuart Meader, Gemma Newcomb, Claire Bates and Nicola Prince

HOW WE COLLECT PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies - What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.  For a full list of cookies used on this website please visit see our cookie list.

Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. 

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Interdirect for the design and development of our website and Worldpay / PayPal to manage payments on our online store--you can read more about how Interdirect, Worldpay and PayPal uses your Personal Information here:

http://www.interdirect.co.uk/information/legal/privacy-policy

https://www.worldpay.com/uk/privacy-policy https://www.paypal.com/en/webapps/mpp/ua/privacy-full

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. 

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

 

HOW LONG DO WE KEEP YOUR DATA FOR?

Danilo will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Service team) for as long as is necessary to provide support. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHOOSING HOW WE USE YOUR DATA

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself, we commit to giving you the ability to do all of the following:

  • You can verify the details you have submitted to www.danilo.com by contacting our customer services team dpo@danilo.com
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  • You can also contact us by the same method to change, correct, or delete your personal information controlled by www.danilo.com
  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
  • You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us dpo@danilo.com

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at dpo@danilo.com or by mail using the details provided below:

Danilo Promotions Ltd Unit 3, The IO Centre, Lea Road, Waltham Abbey, EN9 1AS

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